Terms & Conditions

Last Updated: October 2023

Welcome to Snaklor (by Inddusa). By accessing or using our website, placing an order, or interacting with our services, you agree to the following terms and conditions. If you do not agree, please do not use our website or services.

1. Use of Website

This website is intended for personal use to browse, learn about, and purchase our products. You agree not to:

  • misuse the website
  • attempt to disrupt functionality
  • copy or reproduce content without permission

2. Product Information

We strive to provide accurate product descriptions, ingredient details, and images. However:

  • minor variations may occur due to natural ingredients
  • colours and textures may slightly differ from images
  • taste and texture may vary batch to batch

This is part of working with real, minimally processed ingredients.

3. Orders & Payments

By placing an order, you agree that:

  • all details provided are accurate
  • payment is completed before order processing

We reserve the right to:

  • accept or cancel orders
  • limit quantities
  • refuse service in specific cases

4. Fresh Production & Dispatch

All products are made in fresh batches. Dispatch timelines may vary based on:

  • production cycles
  • order volume

Estimated shipping timelines are shared at checkout.

5. Storage & Handling Responsibility

Our products are made without preservatives and require proper storage. By purchasing, you agree to:

  • follow storage instructions mentioned on product pages
  • refrigerate items where advised

Snaklor is not responsible for quality issues arising from improper storage after delivery.

6. Chocolate & Temperature Sensitivity

Some products contain real, minimally processed chocolate. These may:

  • soften in warm temperatures
  • require refrigeration after delivery

This is natural and not a defect. Cooling restores the intended texture.

7. Allergen Disclaimer

Our products may contain:

  • peanuts, almonds, pistachios, sesame

They may also contain traces of: wheat (gluten), other tree nuts. Customers with allergies should review product details carefully before purchasing.

8. Health & Nutrition Information

All nutritional and ingredient information provided is for general awareness only. We do not make medical claims. Individual responses to ingredients may vary. Please consult a qualified professional if you have specific dietary or medical concerns.

9. Intellectual Property

All content on this website—including text, product names, branding, images—belongs to Snaklor / Inddusa and may not be used without permission.

10. User Feedback

If you share reviews, feedback, or content with us:

  • you grant us permission to use it for marketing or improvement purposes
  • we may display it on our website or social platforms

11. External Links

Our website may contain links to third-party websites. We are not responsible for their content, their policies, or their practices.

12. Limitation of Liability

Snaklor is not liable for indirect or incidental damages, misuse of products, or storage-related issues after delivery. Our responsibility is limited to the value of the product purchased.

13. Changes to Terms

We may update these terms from time to time. By continuing to use the website, you agree to the latest version.

14. Governing Law

These terms are governed by the laws of India. Any disputes shall fall under the jurisdiction of courts in Hyderabad, Telangana.

15. Contact

For any questions regarding these Terms & Conditions, please contact us at: support@snaklor.in.

Final Note

We believe in building food with honesty and intention. These terms exist to ensure clarity, fairness, and a smooth experience for everyone.